BT Group provides communications services and solutions. The company offers local, national, and international telecommunication services for use at home, work and on the move, and broadband, TV and internet products. BT Group serves customers worldwide, but the majority of revenues is generated in the UK. The company operates through the segments Consumer, Enterprise, Global, and Openreach.
With over 105,000 employees BT Group serves more than 30 million consumers, over 1 million businesses and around 4,000 multinationals.
Telecommunications technology enables people to connect with each other which is key for inclusion and empowerment in this increasingly digital society. BT Group’s core products enable connectivity through mobile phone and internet connections and fixed phone lines. The covid-19 pandemic has shown how essential good mobile phone and internet connections are, whether it be for working from home, home schooling, teleconferencing, e-commerce and staying in touch with each other.
BT Group actively promotes digital skills by providing training and webinars to customers, aimed at inspiring confidence, enhancing understanding, unlocking potential, and reducing inequality. The company targets to empower 10 million people by 2025 by helping them gain the skills they need to flourish in the digital world.
Besides that, BT Group has an ambitious program to reduce its environmental footprint, targeting to reduce the carbon intensity of operations by 87% by 2030 and aims to have net zero carbon emissions by 2045. In 2020, the company reached the milestone of running on 100% renewable electricity and it is switching its fleet of 34,000 vehicles to low-carbon vehicles.